Your Trusted melbourne Buyer’s Agent

Why choose Industry Insider as your Buyer’s Agent?

Our buyer’s advocate services will help simplify one of the most complicated and competitive decisions of your life. We handle everything from research, negotiation, due diligence, bidding at auction and purchasing property on your behalf, ensuring that you get the best deal possible.

With decades of experience, our team is here to help you navigate the complex process of buying a property with confidence and industry know-how. Let us help you make your property buying experience stress-free and enjoyable.

our Buyer’s agent Fees

Around Australia there are two common ways in which the majority of buyer agents and buyer advocates charge their clients.

  • – A percentage based on the purchase price.
  • – A flat fee based on the purchase price.
At Industry Insider our services are percentage based and are fixed in advance. So you know exactly what you will be paying. Our Negotiate & Complete Tailored Service fees are negotiable between 1 – 2.5% of the purchase price. 

Our Process:

1. Clarify 

We continue to refine our processes, to ensure we stay ahead of the crowd. A plan to buy is crucial to your success. First we like to learn about you, your family & lifestyle. We have an initial zoom call or meeting face to face. We listen to see what you’re looking for in a home. We create a list of your needs, must haves and prioritise your specific criteria to focus your search on the most desirable locations. This initial meeting allows us to meet and see if we are a good fit. It also builds the foundations to ensure your home-buying journey commences on the right foot

2. Locate & Find

Next, we use our trusted network to locate potential properties that fit your specific needs, including pre and off-market opportunities. Then, we shortlist the most suitable options and evaluate each property based on the specific suburb, location in the suburb, orientation, architecture, building quality & the flow of the floor plan.

3. Due Diligence

Conducting thorough due diligence is crucial when spending many millions of dollars on a home or investment. We work with your legal team to review the section 32 & contract of sale, facilitate building & pest inspections, and ensure that you are well informed & understand the history & condition of the property. We ensure that everything meets your requirements for peace of mind. All our steps are vital, however the due diligence is crucial and it often makes or breaks our decision to move forward or walk away. 

4. Assess & Evaluate 

With our due diligence completed, we assess absolutley everything to help form our opinion on value. From the architecture, building quality, floor plan, site plan & street position. We have a 69 point checklist that we use when assessing property. We share them with you in our initial meeting so you clearly understand the nuances. Based on our decades of experience, we break down the land to building ratio, & share the pros & cons of the property. We also assess the likely level of competition that you will be facing come auction day. 

5. Negotiate & Bid

An essential part of buying a property is negotiating the best outcome, and we handle it all for you. Our buyer agent team ascertain the vendors motivation for selling, we negotiate price, conditions & settlement dates on your behalf. We will attend boardroom & public auctions and bid on your behalf, as well as complete post-auction negotiations if the property passes in. Our role is to allow you to bid with confidence and secure the absolute best property at the right price. 

Have any questions?
Don't hesitate to contact our friendly team!

Do you need a buyer’s agent?

If you’re unsure as to whether you need a buyer’s advocate / buyers agent, check whether you match any of the following criteria:

  • → You are not certain about how to accurately determine the value of both the land and building components of a property.
  • → You are unfamiliar with the nuances of the different Melbourne suburbs and need expert guidance on what will suit your family & lifestyle.
  • → You have a preference to keep your personal information private.
  • → You value your time and want to outsource the buying process to a professional.
  • → You seek transparency and complete anonymity in the buying process.
  • → You value access to pre and off-market properties. 
  • → You are frustrated & confused with under quoting from selling agents.
  • → You need advice, direction and guidance on making such an important financial decision.

Our complete end-to-end tailored service, is exactly the help you need to be successful.

When you engage Industry Insider, you also have access to our trusted professionals that help with the buying process
Rohan Saunders
Building Consultant
Melissa Murphy
Trust Accountant
Lala Llopes
Communications & Admin
Tim Browne
Building & Pool Inspector

BUYing agent FAQS:

A buyer’s agent, also known as a buyer’s representative or buyer’s advocate, is a licensed real estate professional who represents the interests of home buyers throughout the process of purchasing a property. Their primary role is to assist buyers in finding suitable properties, negotiating favourable conditions, and guiding them through the entire home-buying process.

A buyer’s agent begins by understanding the buyer’s specific needs, preferences, and budget. They analyse the buyer’s requirements regarding the location, size, amenities, and other important factors. Based on the buyer’s criteria, the agent conducts a comprehensive search of available properties in the market. They utilise their knowledge of the local real estate market and resources to identify suitable properties that match the buyer’s requirements.

A buyer’s agent will inspect and arrange private property inspections for the buyer, accompanying them during visits to potential homes. They provide valuable insights about the properties, pointing out both positive aspects and potential issues, and answering any questions the buyer may have around the nuances of the property.

A critical role of a buyer’s agent is the due diligence process. This includes coordinating building and pest inspections inspections, talking with neighbours and local council, and addressing any concerns that arise during this phase.

A buyer’s agent conducts an independent market analysis to evaluate the fair market value of properties of interest. Our buyer agent team have a 69 point checklist that we use when assessing property. This analysis helps buyers make informed decisions and develop appropriate offers that align with current market conditions. We understand the market and no when to walk away from a deal if the price is not realistic.

We are one of Melbourne’s most respected and highest rated on Google. We are one of the few Buyer agents based in Toorak that specialise in the Top End of the Melbourne Property Market. At Industry Insider, we eat, sleep, and breathe property – it’s our passion and our expertise. We’re dedicated to helping you succeed, and we always bring enthusiasm and a smile to the table. 


Our approach is marked by empathy, understanding, and deep respect for your privacy. We know that buying or selling property is a major life decision, and we take that responsibility seriously. From your first inquiry to the moment you move in (and beyond), we’re committed to providing you with the highest level of service and support.

If you hire an experienced buyer’s agent that specilise in specific areas, they will save you time, money and stress. . and the value they provide should cover the fees they charge. At Industry Insider, more than 81% of our business is referral. This is a great sign as our clients keep coming back and also telling their friends and family about their experience. Not all Buyer Agents & Buyer Advocates are created equal, be careful of new entrants that have little experience with buying property, especially at the top end of the market.

As a last food for thought, I pose this question to you. “Would you sell your own home, or would you engage a professional selling agent?” If you answered no, you would engage a professional selling agent, then why would you buy a property without professional guidance and support?

When buying property in Melbourne. Don't just rely on sales agents or auctioneers to disclose issues. Let our Buyer's Agents help you protect your property investment with our comprehensive due diligence services.

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